Challenge
Electricity is a lifeline. The massive impact of an electrical disruption makes it critical for energy providers to be armed with the right technology to minimize occurrences and mitigate risk. Seeking to update their technology per regulatory requirements, this well-known energy provider wanted to use the opportunity to do much more, such as adding functionality to optimize the overall solution and reduce costs.
After partnering with Fusion for over a decade, it was a no-brainer to use our experts to take their technology, and their business, to the next level.
Solution
Modernizing this company’s platform was a tremendous undertaking. The organization was required to transition off of one platform for utility response and switch to a completely different platform to meet new industry regulatory requirements. But, they also wanted a solution that:
- Provided a configuration workflow that does not require code manipulation
- Provided a vehicle for “health checks” for uptime monitoring
- Added email notifications to enhance the system functions
Fusion’s approach was to design a configurable, resilient Windows service that would:
- Securely communicate with the new platform
- Persist all messages from PJM to the file system
- Integrate with PJM through file drops
- Allow for health checks through a web service port
- Provide email notifications for both successes and failures
- Provide logging that can be later aggregated
Fusion successfully implemented the solution before the tight deadline of the expiration of the legacy platform.
